Terms & Conditions

Payments

A non refundable deposit of 50% of the total amount is required when placing an order. The balance is required 7 days before the arranged delivery date.

Delay in payment will result in the order being delayed. Payments can be made by cash, cheque or bank transfer.

 

Orders

There is no minimum order. Please note as all of our products are handcrafted so slight variations may occur. If stationery is ordered in stages, we can not guarantee design continuity of design including colour shades of products used. Blossom Grove reserves the right to substitute a design element with a suitable alternative should an item used in a design become discontinued or unavailable.

 

Proofs

Once an order has been received, proofs will be produced and emailed over to you. It's your full responsibility to thoroughly check these. If there are any amendments to be made you must inform us before final approval. Once approved via our APPROVAL form any future amendments may incur an additional cost.

 

Cancellation

An order can be cancelled any time before we have received final approval and production has not commenced. Once deposit is paid and final proofs have been approved we reserve the right to retain the 50% deposit. If you wish to cancel after production has started you will be charged for those items made.

 

Copyright

You are responsible for ensuring that you have permission to use any material you ask us to include in your stationery (hymns, readings etc).

All designs are Copyright of Blossom Grove Ltd. All rights are reserved. Designs are not to be reproduced or transmitted in any form, by any means without our prior written permission. This includes artwork and designs created for you by Blossom Grove Ltd.

 

Delivery charges

Depending on geographical area and size of package, delivery charges and courier will vary. We will contact you prior to posting to arrange delivery date,
courier and cost.

 

Prices

Our prices are subject to change without any prior notice.  This will not effect any confirmed orders.

 

Liability

Some of our cards are not suitable for children. We therefore state in all instances that these invitations and card designs are not toys and should not be handled by children, this excluding us from any responsibility once the product has left us.

 

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